Opportunity:

More than ever, executives at the highest levels are finding themselves interacting with, relying on, and managing a new and oftentimes incomprehensible breed of employee: the technology professional. No one knows better how to harness the power of the "geek," those talented technology professionals whose innovations can make or break a company, than Paul Glen, a self-proclaimed "geek" and founder of C2 Consulting an organization devoted to advancing the management of IT organizations and projects.

Leading with Technology
An inspiring speaker, trainer, educator, and author, Glen received high praise not only for tackling a frontier business topic with his forthcoming book "Leading Geeks: How to Manage and Lead People Who Deliver Technology," but for doing so in a way that makes a significant contribution to our understanding of professional people in general. Glen's methods have worked effectively for dozen's of progressive organizations including Microsoft, Paciolan Systems, Compass Computer Group.

Talented technology professional are the key weapon in a business's arsenal. No one understands the special challenges of managing these professionals and keeping the work they do in line with a company's goals better than Paul Glen. Drawing on 15 years of experience, Glen shows managers how they can attract, retain, motivate and lead what is proving to be a whole new species in the workplace: the "geek".

Unlike other consulting approaches that focus exclusively leaders, without regard to the nature of the followers, Glen has constructed a series of models that gets at the core of the unique personality of technology professionals in general and their unique relationship to their work and those who lead them. Once executives fully understand why "geeks" pose such a challenge, today's managers can adopt a leadership style that fosters an environment that brings out the best in their workers. Glen can also share his four-point model for managers of technology professionals inside corporations or in service provider firms.

Glen has helped companies

improve organizational effectiveness

improve efficiency

build productive internal and external client relationships

deliver successful projects

align technology solutions with business needs

cope with uncertainty

adapt to change

incorporate and retain knowledge

boost morale and improve the retention rates of technology professionals

identify and address project difficulties

provide maximal ROI for technology investments

Programs/Topics:

Leading Geeks - How to apply Paul's four-point model and master a leadership style that fosters an environment that brings out the best in their workers.

Understanding "Geeks" - How traditional management techniques fail with technology workers and what leaders need to know about technology professionals and their unique relationship to their work

Healing Client Relationships - How to keep your clients when they want to dump you!

Accelerating IT Professionalism - How IT professionals can turn talent into valuable client relationships

Microsoft Solutions Framework- How Microsoft delivers software development and systems deployment projects

Books:

Paul Glen is author of two books, "Leading Geeks: How to Manage and Lead People Who Deliver Technology," due to be released Fall 2002, and "Healing Client Relationships: A Professional's Guide to Managing Client Conflict."

"Leading Geeks: How to Manage and Lead People Who Deliver Technology,"

First leadership book to address head-on the unique challenges of managing technology professionals

Latest book in the prestigious Warren Bennis Signature Series

"Paul Glen not only tackles a frontier topic in business, but he does so in a way that makes a significant contribution to our understanding not only of "geeks," but of professional people in general . . . The test of any worthwhile book is that it forces you to stop reading and consider what the author has said. "Leading Geeks" passes this test repeatedly."
- David H. Maister, author and consultant

"Healing Client Relationships: A Professional's Guide to Managing Client Conflict"

Invaluable aid to preserving long term client relationships, the life blood of a professional service practice

"Should be mandatory reading for all consultants."
- Jerald Savin, CPA, CMC, Past National Chairman, Institute of Management Consultants USA

"A superb, organized approach to resolving client conflict in professional service firms, quickly and surely."
- Alan Weiss, PhD, CMC, author, "The Ultimate Consultant"

Comments from Clients:

"Paul's coaching on two of our projects saved us at least $100,000, improved our client relationships, and enhanced our professionals' skills."
- James Ehrenberg, President and CEO, Compass Computer Group

"Paul helped us to step back from our routines and focus on the important things in our business that weren't receiving the attention they deserved."
- Christine Harding, Director of Professional Services, Paciolan Systems

From participants in his training seminars:

"I would recommend Paul's class to anyone seriously interested in the software development process."

"Paul was able to keep my attention with humor, anecdotes and his unique insight into the software development process."

"I thought it was very worth the time and money, and Paul's enthusiasm and command of the material were outstanding."

"Paul is one of the best teachers that I have had for any class I have ever taken."

"Paul communicates well and creates a great learning environment."

Bio:

Paul Glen is a consultant, speaker, and author. He founded C2 Consulting to help advance the management and leadership of IT organizations and projects.

Mr. Glen received his MBA from the J.L. Kellogg Graduate School of Management at Northwestern University with majors in marketing, organizational behavior, and strategy. He received a BA from Cornell University with majors in computer science and mathematics.

Mr. Glen has taught as a part-time faculty member in the MBA programs at the University of Southern California and Loyola Marymount University. AT USC he developed and taught an e-Business Strategy course. At Loyola he taught a second year MBA course that he authored entitled "Marketing of High Technology Products and Services."

Mr. Glen has more than a dozen years experience delivering and managing IT related products and services. For four years, he was western regional manager for SEI Information Technology, a national IT consultancy. In that role he had full profit and loss responsibility for a $13 million consulting practice including supervision of sales, service delivery, recruiting, human resource management and administration. Prior to serving as the western regional manager, he served as regional manager for SEI's Oak Brook region in the Chicago area.

Mr. Glen has served in many roles including: project manager, product manager, account manager, and programmer. He has been involved in dozens of software development and deployment projects. He has led two startup product teams, launching both hardware and software products to the quick service restaurant industry.

Mr. Glen is one of only a dozen or so worldwide master trainers for delivering and adapting Microsoft's project management curriculum, the Microsoft Solutions Framework (MSF). He has also consulted with clients on the implementation of MSF.

Mr. Glen is affiliated with the Institute of Management Consultants, the American Society for Training and Development, and the Academy of Management. He is also a Professional Member of the National Speakers Association.